Privacy Policy

Handing over personal information to an online casino requires trust, and we don't take that lightly. Here's exactly how we collect, process, store, share, and protect the data we receive from you.

Play Wild Pokies privacy and data protection

At Play Wild Pokies, we take your privacy seriously. This Privacy Policy explains how we collect, process, store, share, and protect the data we receive from you when you visit playwildpokies.com.

What Data Do We Collect

When you create an account, opt into promotions, or make a deposit, we'll ask for some personal details. That typically includes:

  • Name
  • Email address
  • Date of birth
  • Residential address
  • Phone number
  • Identification documents for verification purposes

We also collect technical data about how you use the site: IP address, device type, browser, operating system, referral source, time spent on the site, pages visited and click-through rates. Standard stuff for any website at this level.

Why Do We Collect Data

  • To run our services — deposits, withdrawals, and everything in between
  • To keep you informed about promotions, new features, or important updates
  • To personalise your experience on the site
  • To meet our legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements
  • To watch for unusual or suspicious activity on accounts
  • To analyse platform performance and figure out where we can do better

How Do We Share Data

We don't sell, rent, or trade your personal information. Full stop. We do share data with:

  • Third-party providers who help operations — payment processors and IT infrastructure
  • Regulatory bodies or law enforcement, when the law requires it
  • Other companies within our corporate group for operational reasons

Every third-party partner is bound by strict confidentiality agreements.

Data Security

  • SSL/TLS encryption on all data transmissions
  • Strict access controls and password protection on sensitive systems
  • Regular security audits by independent third-party experts
  • Ongoing updates to security processes as threats evolve

Cookies and Tracking

We use cookies and tracking technologies on playwildpokies.com to improve your experience, understand traffic patterns, and support security. You can manage cookie preferences through your browser settings — turning certain cookies off may affect some site features.

Your Rights

  • Access — request a copy of the personal data we hold on you
  • Correction — let us know and we'll fix anything wrong or outdated
  • Deletion — request deletion of your personal data in certain circumstances

To exercise any of these rights, email [email protected].

Data Retention

We hold personal information only as long as necessary — to deliver our services, meet legal requirements, and stay compliant with anti-money laundering regulations. Once that's no longer necessary, we don't keep it around.

Changes to This Policy

This Privacy Policy may be updated from time to time. Changes appear on this page and take effect immediately. Check back occasionally to stay across the latest version.